Your feedback is vital to help us improve our services. We run an annual patient survey and publish the results on our website. Please also feel free to share your views at any time through our contact page.

If you would like to make a complaint about your experience with Buy Weight Loss Meds, please write to us via our Live Chat, WhatsApp or Email.

We aim to acknowledge all formal written complaints within five working days of receiving them, with a view to providing a full response within 20 working days of receipt of the complaint.